Terms of service
Last updated: 9 September 2026
Who you are contracting with
CultureFitr is a service operated by MILAN DANILOVIĆ PR BYTESICHT NIŠ, registered in Serbia under tax identification number (PIB) 114734080 and company registration number (matični broj) 67813472, at Radnička 2, 18000 Niš (Palilula), Serbia. In these terms, "we" and "us" mean that company. Subscriptions themselves are sold by Paddle as merchant of record — see "Who you are buying from" below, which is a separate relationship from this one.
The service
CultureFitr provides culture-fit assessment tooling for agencies and talent teams: assessment links, scoring on the Competing Values Framework, AI-written insights, and reporting. You may create a workspace yourself by registering and confirming your email address; additional team members are added by invitation from a workspace owner.
Acceptable use
Use assessments only with respondents who have been informed an assessment is part of the process. Do not use results as the sole basis for an employment decision; they describe cultural preference, not competence or suitability.
Your content
Assessment answers, results, notes, and client records belong to the agency workspace that created them. We process them only to provide the service.
AI-generated insights
Written summaries are generated by a language model from computed scores. They are decision support, provided as-is; the deterministic scores are the authoritative output of the instrument.
Plans, fees and payment
The Free plan is free of charge. The Agency plan is a monthly subscription: it renews automatically each month until it is cancelled, and the prices shown on our pricing page are the standard rates, exclusive of VAT or any other applicable tax. Enterprise plans are arranged directly with us, on the fee and payment terms set out in the order you agree with us. We will give at least thirty days’ notice before changing the standard rates for an existing workspace.
Who you are buying from
Subscriptions are sold and processed by Paddle, which acts as the merchant of record. Paddle is the seller on your invoice, collects the payment, issues the receipt, and accounts for the applicable VAT or sales tax. Your payment details are entered on Paddle’s own checkout and are never stored by us. Paddle’s own terms and buyer-protection rules apply to the transaction alongside these terms; where they conflict on a matter of payment, tax or refund, Paddle’s prevail, because Paddle is the party you are contracting with for the purchase itself.
Renewal, cancellation and refunds
You can cancel at any time from Settings → Billing in your workspace. Cancellation takes effect at the end of the period you have already paid for: the workspace keeps its plan and its allowances until then, and moves to the Free plan afterwards. We do not refund the unused part of a period that has already started. Assessments already completed and reports already generated remain in the workspace on any plan, including Free. If a payment fails, Paddle will attempt to recover it and contact you; the workspace keeps its plan while that is happening, and moves to the Free plan only if recovery ultimately fails.
Plan limits
Each plan includes the allowances published on our pricing page: client company profiles, team seats, completed assessments per month and compatibility analyses per month. Those published figures are the ones the service enforces. Monthly allowances reset at the start of each calendar month (UTC), independently of the day your subscription renews: if you subscribe part-way through a month, that month’s full allowance is available to you for the remainder of it, and a fresh allowance begins on the 1st. A candidate who has already opened an assessment can always finish it, so nobody is cut off mid-assessment.
Availability & changes
The service is provided on a best-effort basis during early access. We may change or discontinue features with reasonable notice to workspace owners.
Liability
To the maximum extent permitted by law, MILAN DANILOVIĆ PR BYTESICHT NIŠ is not liable for indirect or consequential damages, for loss of profit, revenue, business or goodwill, or for decisions made on the basis of assessment results. The instrument measures cultural preference and not competence, and "Acceptable use" above requires that you do not treat a result as the sole basis for an employment decision — a decision taken that way is yours.
Limits on our liability
Our total liability to you for all claims arising out of or in connection with these terms and our data processing agreement, whether in contract, in tort including negligence, for breach of statutory duty or otherwise, is limited in aggregate to the greater of the fees you paid us in the 12 months before the event giving rise to the claim and €2,000. Where the claim arises from a breach of our data processing agreement or of applicable data protection law, that limit is doubled. These are aggregate limits and not limits per claim. Nothing in these terms limits liability that cannot be limited by law, which includes liability for intent, for gross negligence, for fraud, and for death or personal injury caused by negligence. And nothing in them affects the rights a candidate has under data protection law, or the powers of a supervisory authority: neither is a party to this contract and a contract cannot bind someone who has not agreed to it.
Termination
Workspace owners may stop using the service at any time and may request export or deletion of their workspace data. We may suspend workspaces that violate these terms.
Governing law
These terms are governed by the laws of Serbia, where MILAN DANILOVIĆ PR BYTESICHT NIŠ is registered. Mandatory consumer protections of your place of residence remain unaffected, and where you are a business customer in the EU, this choice does not displace the data-protection obligations set out in our data processing agreement.